Is your business flowing like it should? Is everything running smooth and efficient? Do you analyze your business processes and measure the results? Do you use that data to improve your processes? Are your business processes, team and (IT) solutions aligned?
If not, we are happy to assist you.
How? After we have analyzed your business processes and discovered what can be improved, we start with writing down the requirements for your solution(s). After that we will use these requirements to design and implement new process flows or business (IT) solutions. All stakeholders should be involved in this process at some point, because improving your business processes and implementing new business solutions successfully, requires a team effort.
Designing, creating and/or implementing efficient Business (IT) Solutions
Do you have enough woman or man power to make projects flow like they should? Do they have the skills to successfully plan, manage and complete projects? Do you have time to focus on your core business instead of supporting and managing projects?
If not, we are here to help your team and projects succeed.
First, we have a meeting, or meetings, in which we decided what the project entails and needs. With this knowledge we will create a project plan or determine the sprint backlog (if we use Scrum). This will be the solid foundation for the project(s). We will make sure we assemble a team that will be able to deliver what you need, on time. During the project we will continually address the business case, the organization, the quality, the plans, the risks, the changes and the progress. We will make sure the project team keeps on track and works together towards a successful completion of your project.
Creating successful projects and managing projects to success
Customer Satisfaction & Market Research
Do you know what your customers think about you and your services or products? Do you aks them what can be improved? Do you use your customers as your ambassadors?
If not, you are missing out on huge opportunities. We can help you.
Our CEO Coen was part of the Feedback Company management team from the beginning. This company now has over 6.000 companies using their online feedback tools. We know everything about the process and the tools you need to gather offline and online customer feedback.
With this feedback you can act faster, use the experiences to improve processes and products and also show potential customers how people think about your company, products and services. These insights will result in higher conversion rates and a higher level of customer satisfaction. Win-win!
Creating insights by consulting customers and improve your processes
Website & Webshop Management
Do your potential customers find you online? Do you convert them into customers? Is your website or webshop loading fast and up-to-date?
If not, we know how to achieve this.
We will analyze your website first, after that we will schedule a meeting to determine what the wishes and possibilities are. No options are excluded, so if the optimization requires us to build a new website, we will make that happen.
If you have problems with attracting visitors and online visibility we will start with a website (content) analysis. The results will show us what to improve onsite and what to improve in other area’s. If this part of your online business is up and running we can focus on conversion on your website.